Purchased via Credit Card/PayPal
- Go to Subscriptions page.
- Click Cancel subscription, then follow the steps and confirm cancellation. Your subscription page shows the date when your subscription will expire.
Purchased via Purchase Order/Wire Transfer
If your Subscription was purchased via Purchase Order and Wire Transfer, your subscription will have a fixed expiration date and won't automatically renew.
- By following the steps in this article, you will only cancel the automatic renewal and not the actual subscription. It is not possible to cancel your Subscription during the year.
- When canceling the automatic renewal, your subscription will expire on your renewal date.
- Once expired, all users imported to your EDU account (teacher and student roles) won't be able to access their accounts.
If you changed your mind and the subscription is still active, you can reactivate the automatic renewal. From the Subscriptions page, click Reactivate subscription.