Clearing cookies and cache

If Soundtrap page is not loading properly, try to reload the page or restart the browser first. If the problem persists, follow the instructions listed below based on the browser you're using.

Google Chrome

Make sure that your browser is up to date.

To clear your cookies and cache follow these steps: 

1. Open Chrome
2. Click More at the top right corner
3. Go to More tools  Clear browsing data
4. At the top, choose a time range. To delete everything, select All time.
5. Next to "Cookies and other site data" and "Cached images and files," check the boxes
6. Then, click Clear data.

Safari on MacOS

1. Go to Safari drop-down menu
2. Select Preferences
3. Click Advanced tab
4. Select Show Develop menu in menu bar checkbox
5. Close the Preferences window
6. Select the Develop drop-down menu
7. Then, click Empty Cache

Safari on iPhone/iPad

To clear your history and cookies:

1. Go to Settings > Safari
2. Tap Clear History and Website Data. Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information

To clear your cookies and keep your history:

1. Go to Settings > Safari > Advanced > Website Data
2. Then tap Remove All Website Data

Microstoft Edge

1. Open Microsoft Edge

2.  Select Settings and more  > Settings  > Privacy, search, and services

3. Under Clear browsing data, select Choose what to clear

4. Under Time range, choose a time range

5. Select Cookies and other site data

6. Then select Clear now