You can contact us LIVE via our Chat Support.
Chat Support is available:
Education: 7:00 AM - 5:00 PM EST, Monday to Friday
Music Makers: 7:00 AM - 11:00 PM EST, Monday to Sunday
Here are a few simple steps:
1. Clicking on this button on the lower-right side of your screen:
2. A window will show up, then start a Live chat
You can also reach us by email at:
- support@soundtrap.com
- Submit a request via our support request form.
- Submit a request after hours by completing the offline form.
Note: You can attach an image file of the specific area you need assistance with, this will help us resolve it for you faster.
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