How to contact Soundtrap Support

You can contact us LIVE via our Chat Support.

Chat Support is available: 

Education: 7:00 AM - 5:00 PM EST, Monday to Friday

Music Makers: 7:00 AM - 11:00 PM EST, Monday to Sunday

Here are a few simple steps:

1. Clicking on this button on the lower-right side of your screen:

2. A window will show up, then start a Live chat

You can also reach us by email at:

• support@soundtrap.com
• Submit a request via our support request form. 
• Submit a request after hours by completing the offline form.

Note: You can attach an image file of the specific area you need assistance with, this will help us resolve it for you faster.