Account & Payment
Password, email or username changes? Payments or changing subscriptions? Look no further!
Account
Payments
- How do I update my billing information?
- How do I view my EDU Invoice?
- How do I configure my educational subscription?
- Will I be refunded/charged when I upgrade, downgrade or cancel my subscription plan?
- Why does my bank statement show multiple charges for one purchase?
- I can't pay with my credit card
Subscription
- What happens to my podcast episodes if I get the Free subscription?
- How do I cancel my subscription?
- Who is the Music Makers, Storytellers, Soundtrap for Education for?
- How much does Soundtrap cost?
- I subscribed for Premium but didn't get the Premium features
- How do I disable e-mail notifications? (How to unsubscribe)