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  1. Soundtrap Support
  2. Account & Payment

Account & Payment

Need help with your account or subscription? From password and user settings to billing and plans, you’ll find it all here.

Account

  • Why do I need to pay for some loops and instruments?
  • View your Private Relay Apple ID
  • How do I delete my account using the Soundtrap App?
  • Soundtrap suspends service in Russia
  • How to Turn on 2-Step Verification for Google-created accounts
  • Delete account
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Payments

  • Payment Issues
  • How do I change my billing information?
  • Will I be refunded/charged when I upgrade, downgrade or cancel my subscription plan?
  • Charged Multiple Times for One Purchase
  • Find and View Your Soundtrap Receipts

Subscription

  • Start a Free Personal Trial Subscription in Soundtrap
  • Additional Options
  • What happens to your podcast episodes once your subscription expired?
  • How to Cancel Your Soundtrap Subscription
  • What are the differences between Soundtrap's subscription plans?
  • Manage notifications

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