You can cancel your subscription any time.
If you are on a free trial and cancel the subscription during the trial period, your (Trial) subscription will be terminated immediately upon cancellation and your account will be automatically reverted to our free service. You will immediately lose access to any paid features upon cancellation.
If you’re on a monthly/annual subscription and you cancel your subscription, your account will revert to our free service once your subscription has completely expired (last day of your subscription).
Here's how to cancel per type of subscription:
- Subscribed through the Soundtrap website
1. Go to your subscription page (click here).
2. Click Cancel subscription. Your subscription page shows the date when your subscription will expire.
- Subscribed through another company
Soundtrap is not able to help you cancel your subscription if you've subscribed through another company (e.g. iTunes, Google Play Store) since they manage your subscription and payments. Please contact the company where you've subscribed.
If you've subscribed through Apple, see Apple's instructions for cancellation.
If you've subscribed through Google Play Store, check Google's cancellation steps.
Can't find what you're looking for?
Please send us an email at support[at]soundtrap.com and we'll help you sort it out.