Subscribed through the Soundtrap website
- Go to the Subscription page.
- Click the three dots in the upper left corner > Go to Subscription
- Click Cancel subscription, then follow the steps and confirm cancellation. Your subscription page shows the date when your subscription will expire.
Subscribed through Apple App store/Google Play
Apple App Store and Google Play manages your subscriptions and payments.
- If you've subscribed through Apple App Store, see Apple's instructions for cancellation.
- If you've subscribed through Google Play, see Google Play cancellation steps.
If you're experiencing issues canceling your subscription on their platform, contact them directly for assistance.
NOTE:
- If you're on a Free trial and you cancel during the trial period, your account will automatically revert to the Free plan. You'll immediately lose access to any paid features upon cancellation.
- If you’re on a monthly/annual subscription and you cancel your subscription, your account will revert to Free once your subscription has completely expired (last day of your subscription).
Can't find what you're looking for?
Log in and click the Support button on the bottom right corner of the page.
Comments
7 comments
I want to cancel my subscription but can't find the right page
Hi there!
We have updated the article to clarify where you click to cancel your subscription.
Hope this helps!
All the best,
Sadia
Hello, thanks for getting in touch!
We've responded via email as soon as we can and we hope all's good now.
If you ever encounter this issue again, feel free to let us know :)
PLEASE DELETE MY ACCOUNT NOW 🙏
Hi @Llarsenlinette, thanks for getting in touch!
We've received your email about this too and we'll do our best to accomplish your deletion request once we hear from you again.
Let us know if there's anything else :)
There is no cancel subscription button for me
Hi @jackbliesch2, thank you for reaching out.
We've responded to your email about this too and we'll do our best to resolve this the soonest.
Let us know if there's anything else :)
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