If you upgraded your subscription from the iOS app but you can not access your Sound Starter, Music Production, Vocals & Songwriting, or Production & Vocals features, your purchase might not have been registered with us. If you have been charged and received a receipt from the iTunes Store, please try the following:
Download the latest Soundtrap app release from the App Store. In the Soundtrap app go to your Projects page (≣) > click your account logo (lower left) > My Plan. In the top right corner, there is a dot-dot-dot (...) menu. Tap to open it and then tap "Restore purchases". This should resend your payment information to us so that we can register that a purchase has been made. Now you should be able to access your Sound Starter, Music Production, Vocals & Songwriting, or Production & Vocals features. If not, send us a request here and we'll help you from there.
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