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How to restore previous versions without having to pay

Comments

3 comments

  • Jethro

    Hi there, thank you for reaching out.

    We've received you email about this too. Our Support Team will do their best to get this resolved real soon.

    For other users experiencing this issue, you can reach us here :)

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  • Tiz Mib

    My Project was saved to an older version. @reilly72011 Same issue. I dont know why. All my progress I've made is now gone and I have to submit my project to my teacher tomorrow. I only wanted to check if everything is fine. I dont know what to do. Please help me fast.

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  • Jethro

    Hi @Tiz Mib, thanks for getting in touch!

    In the case of crashing browsers without saving your project, you can always load a draft of the project you're working on with the same browser. The latest version is stored locally as cache and can be retrieved when opening the studio again the next time. You'll be given the option to "Discard" or "Recover & Save".

    However, if you reopened the studio and chose to "Discard" or this was not prompted at all, we're sorry to say that your progress might be already lost.

    On the other hand, you can also go back and check the previous versions of your project if your progress was saved by following the steps in this guide article: How to go back to previous version of a project

    With this, we suggest saving your progress as often as possible moving forward.

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