Changing tempo / changing key lag on students devices

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Therese Jackson

• March 24, 2022 21:43

Hello 

Does anyone know why there is a lag on student devices when they change the tempo or the key. On my device I can change tempo / key in 2 seconds. Some students are experiencing lag of up to a couple of minutes which is frustrating when they are trying to compose and complete the composition task. 
Thanks everyone, 

Therese 

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  Jr

  • June 13, 2022 10:49

  Hi, thanks for getting in touch! 
  
  Our team wants to make sure everything is working for you. We’ll be passing this to our support team so we could have a closer look. Someone will contact you soon.
  
  Let us know if there’s anything else :)
  

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