LIMITED TIME OFFER: $0.99 for 3 months of Music Maker Supreme. $14.99/mo after. Not for users in Quebec. Ends 12/15/19. Terms apply.
Get it Now

WHERE IS ALL MY MUSIC!?

Comments

9 comments

  • Ivan Cayendo

    The same happened to me. One random day I entered my account and.... 

    All the music I made for my youtube chanell disapeared. (about 50 songs or so). 

    0
    Comment actions Permalink
  • Jethro

    Hi there, thank you for getting in touch :)

    We'll be passing this on to our Support Team so we can take a closer look. Someone will be contacting you very soon. 

    For other users experiencing the same issues, please send us an email here

    0
    Comment actions Permalink
  • Jr

    Hi Terrell, thanks for getting in touch! 

    Our team wants to make sure everything is working for you. We’ll hand this over to our support team to better assist you with the missing files on your account. You’ll receive an email from us in a few.

    If there’s anything else, please let us know.

    0
    Comment actions Permalink
  • Carolannw Tfa

    This just happened to me as well. I logged into my account and received a notification that I would have to request access from the owner? When I went into my studio, all of my songs were gone. Every single one. I went back and requested access from owner just to see what would happen. It said they had sent the request to the owner, but I checked my profile page and email and received no message about someone requesting access. I have no idea what's going on.

    0
    Comment actions Permalink
  • Jethro

    Hello @Carolannw Tfa, thank you for reaching out!

    We've received your email about this too and have responded. Rest assured our Support Team will get this sorted out soon :)

    0
    Comment actions Permalink
  • BriRose07

    I have the same issue! I tried viewing my songs, but my account has been entirely wiped!! PLEASE HELP!!

    0
    Comment actions Permalink
  • Jethro

    Hello @BriRose07, thank you for getting in touch with us.

    We can see that you have an ongoing support ticket. Rest assured our support team will get things sorted out real soon!

    For other users experiencing the same issues, please send us an email here :)

    0
    Comment actions Permalink
  • jdelkproductions

    i cant access my account on my computer...only my phone!?

    0
    Comment actions Permalink
  • Jethro

    Hi there @jdelkproductions, thank you for contacting us!

    We've created a support ticket for you about your issue. Our Support Team will be contacting you very soon. 

    For other users experiencing the same issues, please send us an email here :)

    0
    Comment actions Permalink

Please sign in to leave a comment.