Downloading Issues

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Fakemail4829

• February 02, 2022 00:16

I am trying to download my audio, but it isn't working. I press export, and then it doesn't start downloading and just closes the thing that shows up when you press File. I have had this issue before and if I open the link in a guest window and then sign in it works. Is there a way to fix this issue?

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  MC Guy

  • February 05, 2022 21:03

  I have the same problem. Could you fix it?

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  Jethro

  • February 13, 2022 04:43

  Hello, thanks for reaching out!

  We've received and responded to your email about this too.

  If you're still having issues, let us know in the Community or send us an email here :)

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  The KLou

  • April 19, 2022 05:13

  What's the fix? We all are having the same problem

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  Jethro

  • April 20, 2022 10:07

  Hi, thanks for getting in touch! 
  
  Kindly check out the following troubleshooting steps here as these can fix most issues. 
  
  If you're still having trouble exporting/downloading your project after trying these or for other users who's also experiencing the same issue, send us an email here for us to better assist you :)

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  Autumn Luz

  • July 13, 2022 19:10

  that's not even a link to an article. it's just the general support page @jethro

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  yvettengwenya1

  • August 11, 2022 18:49

  i agree because mine is failing to download

   

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