Apollo Twin USB

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Mike Levy

• January 01, 2021 15:37

Is anyone having success using the Universal Audio Apollo Twin USB with Soundtrap?  I can't get it to allow mic access.  All the settings indicate that access is allowed but I get the "enable microphone access" message when I try to use it.  It works fine with a different USB interface so I know that it's something specific to the Apollo.  I've already contacted support and they recommended that I check here.  Thanks!

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  john53

  • March 03, 2021 17:56

  Any luck with this? I am having the same problem. My Apollo Twin interface is working with ProTools, Logic, Zoom etc. I can select it as an input source in Soundtrap, and have "allowed" it, but no audio input is showing or recording.

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  Mike Levy

  • March 08, 2021 00:15

  Unfortunately, I made no progress.  Same boat.  The Apollo works fine with everything but Soundtrap.  I finally gave up.  The setup was for my son, so I was okay with him just using his Steinberg interface.

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  Jr

  • March 12, 2021 10:10

  Hi there, thanks for giving us a shout!
  
  We're sorry to hear about this. Please check our support article for a list of devices that are compatible with Soundtrap. 
  
  If you'd like further help about the Universal Audio Apollo Twin, kindly send us an email here so we can have a closer look.
  
  If you have other questions or clarifications, please let us know :)

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