Merge edu and Canvas accounts

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Mark Gitch

• December 17, 2020 14:07

After exploring Soundtrap as a trial EDU user I purchased a 200 seat subscription for use in Canvas. Rather than merging the two accounts I now have two separate accounts and have to download/upload all of my created content from one to the other, juggle login/access points to make sure I'm in the right user screen, etc. Future users would greatly appreciate an easy merge process.

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  Peter Kempe

  • January 29, 2021 04:27

  Yes, the integration with Canvas is not well-designed at all. In fact, it's pretty confusing. My perception is that Soundcloud has "connected" it to Canvas, but nobody at Soundcloud really understands how Canvas works so it's not a really full-fledged integration, just kind of a link that connects you out of Canvas directly into your Soundcloud account. I'm also, always, very confused about whether I should be logging in directly to Soundcloud, or using Canvas to get there. It shouldn't be possible to do it both ways if one way doesn't work properly.

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