Deleted project

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Aria .

• October 26, 2020 04:12

I was trying to save a project and the app was moving slow and then shut down without it fully saving my project. Then I went back and my project was there but it duplicated a 6 second clip of some vocals that I recently added. When I deleted that, It deleted the whole recent version of the project. I have a version duplicated from yesterday that's not to different from my project but I need the recent one because I don't remember what I did XD. Sorry this was so long, but I thought y'all should know that the app is lagging.

 

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  M. A.

  • October 27, 2020 06:39

  Hello, thanks for getting in touch with us!

  We'll be converting this into a support ticket so we can look for your project and sort this out for you. Someone from our team will be contacting you shortly.

  In the meantime, please let us know if there's anything else :)

   

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  Eladio Salgado

  • April 16, 2021 06:26

  The same thing happened to me, I never saved it but the project was called "NYN Perk and NYN Xan ft. RXCKSTAR XACK- All Red(Official Audio)"

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  M. A.

  • April 22, 2021 07:49

  Hello, thanks for reaching out to us :)

  I'll be sending this to our support team too, so we can assist you further. Someone will be in touch with you very soon.

  If anybody else needs help with this, please email us here so we can take a look!

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