Mixdown

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mandie.guy

• October 25, 2020 01:01

I've been waiting on a mixdown for my podcast for over 24 hours now. This episode isn't any longer than what I normally edit on soundtrap, and yet I've never had to wait this long for an episode to be turned around. Is there any problems? How can this be fixed? I've tried other suggestions and it's not working for me, and tbh I'd love to be able to opt out of soundtrap mixing for me, especially if it's going to continue to take this long for a mix to happen. 

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  M. A.

  • October 29, 2020 08:42

  Hello, thanks for reporting this!

  Yes, we had mixing issues recently, but this was fixed as soon as possible. We've received your email about this too, and we'll continue investigating to find out why this is still happening to your account.

  Our apologies for the inconvenience caused and we truly appreciate your patience in this matter!

   

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