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How do I get from an educational account to a personal?

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I had a previous soundtrap acc that was personal but changed it to the educational version for a school project but can't find a way to change it back now. Can someone help haha?

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Comments

11 comments

Date Votes
  • M. A.

    Hello, thanks for getting in touch!

    We've responded via email as soon as we can and we hope everything's sorted now.

    If you ever encounter this issue again, feel free to let us know :)

     

     

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  • Rachel Medanic

    I have the same issue but am trying to switch over from a free EDU account into a paid user account. The EDU I was a user through sent an email but I came here to the community to see if, based on my email, I could expedite the switch in account types back to a regular user? Thanks in advance for the help!

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  • Breanna Johnson

    I am having the same issue. Is there any way to switch back to my previous personal account without losing my projects?

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  • Artiom Cravtov

    Please help me! i need to turn my account back to personal account!

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  • M. A.

    Hello, thanks for getting in touch!

    We've received your email about this too and hopefully resolved everything for you.

    If anybody else needs help with this, please email our support team here so we can check your account and sort this out for you :)

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  • Artiom Cravtov

    still waiting and not resolved

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  • Carson Davis

    I need it solved as well...I got so much stuff I need to get off...

     

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  • kinngrabbit1234

    I have the same problem how can I change my account back to a personal account

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  • M. A.

    Hello Artiom and Carson, thanks for emailing our support team about this! We hope everything's resolved now.

    For kinngrabbit1234, I'll be forwarding this to our team as well so we can sort this out for you.

    If anybody else has the same request, kindly send our support team an email here so we can process this as soon as possible :)

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  • rockysalty

    Same problem, any help please?

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  • M. A.

    Hello, thanks for getting in touch!

    For these types of requests, please email our support team here so they can look into your accounts and sort this out for you :)

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