"Mixing"...Seems to be stuck?

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joshuanm

• September 07, 2020 14:21

I have mixed down several 90-120 minute podcasts with soundtrap and I am trying to mix a 3 hour one and it has been "Mixing..." for like a day and a half. This is annoying as hell. Why is a two hour podcast mixed in like 15-20 minutes but a 3 hour one seems to be infinitely "mixing"?

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  jbminyard

  • September 22, 2020 18:54

  I am having this issue today too

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  M. A.

  • September 23, 2020 12:21

  Hello, thanks for reporting this!

  We had issues earlier, but we're happy to inform you that this has been fixed. Please try the following for the changes to take effect:

  • Clear your browser's cache
  • Update your browser
  • Open Soundtrap in a private/incognito window

  If you're using the app version, kindly try these instead:

  • Close all other apps before using Soundtrap
  • Clear your device's cache
  • Restart your device
  • Reinstall the app and make sure it's updated

  If you’re still seeing issues, let us know here in the Community or send us an email here. Do let us know how it goes :)

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  Avery Balasbas

  • December 18, 2020 11:39

  I am also experiencing issues with this. My project has been mixing for over 24 hours. I've never had this problem with any of my other projects

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  lee.christianmelanie

  • January 10, 2021 02:41

  Hi. We're having some issues for the past 2 days. It's stuck mixing.

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  M. A.

  • January 17, 2021 13:07

  Hello, thanks for getting in touch!

  We've responded to your email as soon as we can, and we hope everything's sorted now.

  If anybody's experiencing the same issue, please send an email to our support team so we can resolve this for you much faster :)

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  jackbliesch2

  • March 14, 2023 11:23

  Also experiencing this issue, I've tried all of the suggested solutions, but none seem to work. The project has been mixing for the last 8 days.

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  Jethro

  • March 15, 2023 12:32

  Hi there @jackbliesch2, thank you for contacting us!

  We've created a support ticket for you about your issue. Our Support Team will be contacting you very soon. 

  For other users experiencing the same issues, please send us an email here :)

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