export audio tracks seperately - gets stuck mixing

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bmeinrath

• September 01, 2020 04:56

I am trying to export the audio tracks seperately from an interview for my podcast. ie. my audio track as one file and the guest as another...it gets stuck mixing...i have left it for hours 

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  M. A.

  • September 29, 2020 05:13

  Hello, thanks for getting in touch with us!

  Mixing really depends on factors like the length of your project and your device's capacity, but it shouldn't take too long! Please try the following troubleshooting steps as these can fix most issues:

  • Use Google Chrome to open Soundtrap for the best compatibility and performance
  • Clear your browser's cache
  • Update your browser
  • Open Soundtrap in a private/incognito window

  If you're using the app version, kindly try these instead:

  • Close all other apps before using Soundtrap
  • Clear your device's cache
  • Restart your device
  • Reinstall the app and make sure it's updated

  If you're still having trouble exporting after trying these, let us know here in the Community, or send us an email here so that our support team can take a closer look. Let us know how it goes :)

   

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