Trouble with Connected Canvas Course
My question has 2 questions.
1) When I connect Soundtrap to my Canvas Course, I have to connect it for each course separately. Do I create a new set of codes each time or should I use the same codes for all 5 classes? They are each different ensembles, some overlap in students.
2) When I go to create an assignment in Canvas and use the external tool, it asks me to log in and then it turns into a login loop, never letting me into the studio to create my assignment. I know that my login is correct because if I don't do it from Canvas, just Chrome I have no trouble logging in.
Please help...
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Hi Joshua, thanks for getting in touch!
We've received your email about this too, and hopefully shed some light on this. Additionally, feel free to look at this support article for more info about Canvas integration.
If there's anything else we can help you with, please let us know here in the Community or by replying to our email :)
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Soundtrap Support,
You did not attempt to answer his question or address his issues. Rather you linked to an article that we all have access to and still does not solve the problem. Would be much better if you addressed the question in the response. At least giving the illusion that there is someone on the other end trying to help us once we have turned over our money.
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