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I accidentally delete an entire project!!

Comments

22 comments

  • M. A.

    Hey Cora, yes, we can definitely help with this!

    I'll be forwarding this to the support team, too, so we can look for your project. Someone will be in touch with you shortly.

    If anybody else needs help with this, let us know here in the Community or you can email us here so we can sort this out for you much faster :)

     

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  • Eric Crespin

    i did the same thing can you help me

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  • M. A.

    Hello Eric, thanks for getting in touch!

    Don't worry, we can sort this out as soon as possible. We've received your email about this too, and we'll do our best to retrieve this project once we hear from you again.

    If anybody else needs help with this, let us know here in the Community or you can email us here so we can sort this out for you much faster :)

     

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  • waynep x

    I accidently deleted a project called entity please please can i get it back

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  • M. A.

    Hi, thanks for getting in touch!

    Absolutely, I'll forward this to our support team so we can look for it backstage.

    If anybody else is experiencing the same issue, let us know here in the Community or you can email us here so we can sort this out for you much faster :)

     

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  • Eli Mantell

    I also accidentally deleted a bunch of songs not realizing they'd be deleted when I delete a folder. They're really important compositions. Four of them

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  • M. A.

    Hello Eli, thanks for getting in touch!

    We've received your email about this too, and we'll try to recover this folder once we receive a reply.

    Let us know if there's anything else :)

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  • Katarina Hatch

    I did the exact same thing. Can I please have help? I emailed the support team already but I really need it recovered by tomorrow. :((((((((!

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  • M. A.

    Hi Katarina, thanks for reaching out to the support team!

    We've responded as soon as we can, and we hope everything's resolved now.

    If anybody else is experiencing the same issue, let us know here in the Community or you can email us here so we can sort this out for you much faster :)

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  • Sanszee Singh

    I too got into the same trouble. Please reach out to me as soon as possible. My song name is 'Emotional rain'. Please be quick as I am sad to lose my hardwork.

     

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  • M. A.

    Hello! Of course, I'll be forwarding this request to our support team, too, so we can look for your song.

    If anybody else is experiencing the same issue, please email us here so we can sort this out for you :)

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  • nonocos791

    The same things happened to me, what do I do!?

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  • NexPie

    Same here, i accidenaly deleted my project, can you help me to recover it please?

     

     

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  • Jethro

    Hello @NexPie, thank you for reaching out!

    We've responded as soon as we can, and we hope everything's resolved now.

    For anybody else having the same issue, let us know here in the Community or email us here so we can sort this out for you :)

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  • Kylie

    I deleted 13 projects but some of them were empty. I was trying to delete a folder and didn't see the part where it said it would delete the projects inside the folder too until it was too late.

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  • Jr

    Hi @Kylie, thanks for getting in touch! 

    We’ll hand this over to our support team to better assist you with recovering your deleted projects. You’ll receive an email from us in a few.

    If there’s anything else, please let us know :) 

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  • akooyman.14

    Same here, I accidentally deleted my project, can you help me to recover it please? In urgent need to hand in a project. Tried to move it to a folder and accidentally deleted it.

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  • Jr

    Hi @akooyman.14, thanks for getting in touch! 

    We’ve received your message about this, and we're glad to help you recover your deleted project. 

    If there’s anything else, please let us know :)

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  • akil moore

    I have a project called "star of Nazareth" 

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  • Jr

    Hi @akil moore, thanks for getting in touch! 

    We’ve got your email about this and we’ll take it up from there.

    If there’s anything else we can help you with, feel free to share it with us :)

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  • secretperson732

    can you find mine "star of nazareth" i forgot it was on this account I had not "akil moore"

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  • Jethro

    Hello @secretperson732, thank you for reaching out!

    Allow our Support Team to assist. Kindly send us an email us here so we can sort this out for you much faster :)

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