I LOST ALL MY PROGRESS
I MADE A SONG. I HAVE BEEN WORKING ON IT FOR THE ENTIRE DAY AND MY COMPUTER SHUT DOWN FROM LOW BATTERY. ONCE I CHARGED IT AGAIN I OPENED SOUNDTRAP UP AND ACCIDENTALLY PRESSED DISCARD INSTEAD OF RECOVER. I'm sorry if this is dumb, it probably is, but please help recover!
Hello, thanks for reaching out to us.
Yes, absolutely, we're here to help! For now, we'll be passing this onto our support team and someone will be getting in touch very soon. In case this happens again in the future, please send us an email instead including the name of the project so we can check backstage immediately.
Let us know if there's anything else :)
Hi @jjgalaxy32, thank you for getting in touch.
We've received your email about this too. Kindly anticipate a response from our support team very soon!
For other users experiencing the same issue, please send us an email here for us to better sort things out :)
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