Limited amount of students who can receive invitations?

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ahanzlik

• May 29, 2020 19:55

I have created my project and the students are registered. Yay!

however, now that I am inviting them (one by one) and there seems to be a limit on the amount of invitees??? I am receiving an error message stating "INVITE FAILED

Please help - I have a large choir and we are doing a virtual choir project. I will need to abandon Sound Trap if I cannot solve this issue. I want all of my students to be able to participate. they must!

 

Amanda

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  M. A.

  • June 04, 2020 22:29

  Hello Amanda, thanks for getting in touch!

  We've received your email about this as well and we're currently waiting for a response. Kindly attach a screenshot to your next email so that we'll have a better visual on what's happening and work on a fix for you.

  We look forward to hearing from you again :)

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  lisa noordergraaf

  • September 22, 2020 20:48

  Same issue here. Can't invite my students.  Soundtrap is not looking like it is ready to handle ensemble classes.  After being told I would have to invite them one at a time (literally takes hours for classes of > 100), now I am just getting errors.

  

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  M. A.

  • November 30, 2020 04:58

  Hello Lisa, thanks for getting in touch!

  We've received your emails about this too, and we've responded as soon as we can.

  If you're still experiencing anything like this, please let our support team know!

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  Mike Scott

  • March 31, 2021 22:21

  Hi there,

  Getting this same problem. Is there a way to invite all my students at the same time so I don't have to do it one at a time? Please help. Thanks!

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  M. A.

  • April 06, 2021 00:32

  Hello Mike, thanks for reaching out to us!

  Although there's no limit when inviting collaborators, we're afraid it's not currently possible to send an invite to a group of students. 

  Let us know if you have further questions :)

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