Education: Walled Garden--access to student projects for admin, other teachers at same school

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Harry Miller

• May 18, 2020 20:18
• Edited

Hello, I've been in touch with your customer support about this and they recommended putting a post here.

Within my school account's "Walled Garden," in my role as "Owner" I am able to listen to my student's projects.

However, when I invited three administrators and one teacher from the same school, using the same school invite code, while they are in fact listed in the group list and have the same access to their own project files and folders like students, they are not granted access to the student's project files, or even the mixed mp3 files and folders.

I tried giving the admin both "Teacher" and "Owner" roles, neither of which worked to allow them to hear students projects.

Customer service suggested a long and complex workaround that actually didn't work. A "shared link" option in the instructions via a screen shot simply did not appear in my version of the app.

The only workable option available it seems is to download each student's mp3 file individually, then upload them into Google Drive, where they can be listened to via a link post on Google Classroom Stream. Seems like a convoluted process for something as simple as multiple teachers/admin from the same school being able to hear student projects within the Walled Garden environment.

Can you please implement this design feature so it can work in a school classroom environment? Thanks!

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  hvarhol

  • May 20, 2020 00:57

  Same problem! I was really hopeful about this program and would have advocated hard to purchase it after the free trial was over, but not being able to "team teach" or collaborate with other faculty is a DEAL BREAKER. Every single person I tried to collaborate with was in the same domain as me, but only some were able to join multiple projects. One got booted out of her other projects when she joined mine! That's not good. 

   

   

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  steve van dam

  • September 08, 2020 20:11

  Similar issue - I need to be able to share Soundtrap studio templates with multiple teachers. Any fix yet?

   

  Thanks! I know you all must be very busy right now, but this feature would be super helpful.

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  Paul McCurdy

  • September 16, 2020 16:45

  Same problem. Would love to see this fixed.

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  adahan

  • September 23, 2020 15:09

  Agreed! I think it would make sense for students in the same school to have the option to join groups from different teachers in the same department, especially for schools that have a lot of students who are in multiple music classes. 

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  Will Gearhart

  • September 24, 2020 14:42

  Same here! I just had this same issue. Separate accounts for each teacher is better. Don't make us share 1 account for everyone on our school campus.

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  Mislav Forrester Knezevic

  • December 09, 2020 20:05

  I agree 100% - the walled garden needs a LOT of work. My problem is that I'm not the only teacher at my school using Soundtrap, and since there's no way for a student to be included under two different EDU accounts, I had to get an admin to give me access to a second school email address (since obviously using a personal one would be inappropriate) that my colleague could then add to his class for those students enrolled in both of our classes. That being said, I still have to use two different browsers and two different email addresses in order to work with my students because of this excessively counterintuitive "security." 

  This should be addressed ASAP as educators are some of the biggest proponents of this kind of software, and our students are the ones who will tell each other about whether it's good or crap.

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