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  • Ella

    Hi! Thank you for letting us know about this! We'll need some more information to be able to help, so we have passed this on to our Support team who will reach out to you shortly. Please let us know if there's anything else and we'll do our best to help! 

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  • Irvin Kalugdan

    I have also sent a request into your support email.  My students and I have existing accounts, but I am getting new students enrolled in my class during the covid19 pandemic.  Our state is going in to mandatory lockdown today and I was hoping to get myself, my staff and students onto Soundtrap asap.  Does the EDU account include the Premium/Freemium functions?

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  • Louise Losos

    We had a free account.  Created a new account when purchasing.  Now the students who were in the free account can't register to the new account.  How do I move them over?



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  • M. A.

    Hello Louise, thanks for getting in touch!

    Don't worry, we can arrange this for you. I'll be sending this over to our support team so we can make the necessary changes.

    Let us know if there's anything else :)


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