problems with exporting song

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Cristina Marques

• July 02, 2023 07:57

What is happening? For many days I have Problems with Soundtrap. The system don't work, I wait hours for save my songs!! Such files are permanent in "saving" modus - I can't export it. 

 

Thank you for support.

Cristina Marques

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  Jethro

  • July 03, 2023 21:45

  Hello, thank you for getting in touch!

  We've created a support ticket for you to resolve your issue. Rest assured our Support Team will be contacting you very soon. 

  For other users experiencing the same issue, please send us an email here :)

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  Kish - Soundtrap

  • July 05, 2023 13:29

  Hi Cristina, thank you for leaving a comment here and we're sorry about the issue!

   

  Our team are actively trying to fix things now. So we can help you as quickly as possible, can you let me know what specific device you are using Soundtrap on? 

   

   

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