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MP3 export does not work!



  • Jethro

    Hello, thank you for getting in touch and pardon for the delay!

    We've received your email and chat about this too. Rest assured our Support Team will get your issue sorted out the soonest.

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  • Kish - Soundtrap

    Hey Eden, we're so sorry to hear you're experiencing these troubles and hold our hands up to say that there was a bug causing this in our software.

    Can you confirm if this is still happening for you? Our engineering team are working on it as we speak!

    Appreciate your patience here.


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  • Lucy DeJarnatt

    This happened to me too! How do we fix it? I fully updated my Chromebook.

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  • Abiel

    Hi, thanks for getting in touch! Can you please try these troubleshooting steps?

    • Try using an incognito/private browsing window
    • Try using a different device
    • Create a copy of your project by clicking Save as..
    • Merge tracks all at once

    If you're still experiencing issues, feel free to reach out to us here.

    Let us know if there's anything else we can assist you with :)

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