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song wont stop mixing

Comments

6 comments

  • Jethro

    Hello, thank you for reaching out!

    Our team is aware of the issue and currently working to fix it as soon as possible. We'll get back to you once we have an update on the matter.

    In line with this, we apologize for the availability issues you’ve experienced over the past few days. You can see our System Status here at all times.

    While we're sorting things out, we've added a temporary feature that allows you to directly download the project from the Studio. Under File, select "Download mix (beta)"

     Thank you in advance for understanding and extending your patience.

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  • dylan.mitchell2006

    @Jethro

    thanks so much for the response! it's good to know it's not just my computer, and that it's being sorted out :)

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  • Abiel

    Hi there,

    You're welcome! If there's anything you need, just let us know :)

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  • Trevor Moore

    Hi there, 

    Unfourtonatley, this same problem has occured yet again. I have two songs mixing now. First I made an unfinished song, that randomly started mixing. Then, I made a second song yesterday, and it has been mixing for now 48 hours. The first song I made has now been mixing for over 72 hours now. Do you have any solution for this issue?

     

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  • Trevor Moore

    P.S, Everytime I open any of those two songs they have the saved indicator next to the song title. But, when I leave the song page and go back to the dashboard, the two songs still say mixing.

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  • Abiel

    Hey Trevor! Thanks for letting us know.

    I'll be converting this ticket so we can better assist you. Someone will get in touch with you very soon!

    In the meantime, just let us know if there's anything else we can help you with :)

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