You can cancel your subscription any time.
If you are on a free trial and cancel the subscription during the trial period, your (Trial) subscription will be terminated immediately upon cancellation and your account will be automatically reverted to our free service. You will immediately lose access to any paid features upon cancellation.
If you’re on a monthly/annual subscription and you cancel your subscription, your account will revert to our free service once your subscription has completely expired (last day of your subscription).
Here's how to cancel per type of subscription:
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Subscribed through the Soundtrap website
1. Go to your subscription page (click here).
2. Click Cancel subscription. Follow the steps and confirm cancellation. Once you've confirmed, your subscription page shows the date when your subscription will expire.
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Subscribed through another company
Soundtrap is not able to help you cancel your subscription if you've subscribed through another company (e.g. iTunes, Google Play Store) since they manage your subscription and payments. Please contact the company where you've subscribed.
If you've subscribed through Apple, see Apple's instructions for cancellation.
If you've subscribed through Google Play Store, check Google's cancellation steps.
Can't find what you're looking for?
Please send us a message through our form here and we'll help you sort it out.
Comments
7 comments
I want to cancel my subscription but can't find the right page
Hi there!
We have updated the article to clarify where you click to cancel your subscription.
Hope this helps!
All the best,
Sadia
Hello, thanks for getting in touch!
We've responded via email as soon as we can and we hope all's good now.
If you ever encounter this issue again, feel free to let us know :)
PLEASE DELETE MY ACCOUNT NOW 🙏
Hi @Llarsenlinette, thanks for getting in touch!
We've received your email about this too and we'll do our best to accomplish your deletion request once we hear from you again.
Let us know if there's anything else :)
There is no cancel subscription button for me
Hi @jackbliesch2, thank you for reaching out.
We've responded to your email about this too and we'll do our best to resolve this the soonest.
Let us know if there's anything else :)
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