Subscribed through the Soundtrap website
- Go to the Subscription page.
- Click Cancel subscription, then follow the steps and confirm cancellation. Your subscription page shows the date when your subscription will expire.
Subscribed through Apple App store/Google Play
Apple App Store and Google Play manages your subscriptions and payments.
- If you've subscribed through Apple App Store, see Apple's instructions for cancellation.
- If you've subscribed through Google Play, see Google Play cancellation steps.
If you're experiencing issues canceling your subscription on their platform, contact them directly for assistance.
- If you're on a Free trial and you cancel during the trial period, your account will automatically revert to the Free plan. You'll immediately lose access to any paid features upon cancellation.
- If you’re on a monthly/annual subscription and you cancel your subscription, your account will revert to Free once your subscription has completely expired (last day of your subscription).
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Log in and click the Support button on the bottom right corner of the page.