Failed payment

 Make sure your payment method has enough funds, and is:

• Registered in the same country as your Soundtrap account.
• Enabled for internet banking.
• Not restricted for online purchases.

If you're seeing these error messages, contact your bank to investigate the issue: 

"Your card has a temporary hold. Please use a different card or contact your bank."
"The transaction was declined. Please use a different card or contact your bank."

Still not working?

• Try using a private/incognito window.
• Try a different browser.
• Try connecting to a different network.
• Try a different payment method.

Need help?

Log in to Soundtrap and click the Support button at the bottom right corner of the page.